Hospice & Palliative Care - Champlain Valley Senior Community
Palliative Care • Plattsburgh, NY
Ratings by platform
- SeniorCare.com: 5.0/5.0 (1 (reported))
- Vivian Health (CVPH Hospital): 4.3/5.0 (51)
What patients say
Patients praise
- Compassionate and supportive care for end-of-life patients and families
- High quality of care metrics for Hospice of the North Country (e.g., pain and symptom management)
- Positive staff experiences and helpfulness in certain contexts
- Clean and well-appointed facilities in some instances
Common complaints
- Inconsistent staffing levels potentially impacting safety and responsiveness
- Concerns regarding medication administration by non-nursing staff
- Mixed reports on communication and conflicting narratives regarding resident care
- Prioritization of occupancy and profit over resident welfare in some accounts
In patients' words
"The facility is beautifully appointed, but there are not enough staff to take care of residents, raising safety concerns."
— Seniors.FYI review of Champlain Valley Senior Community"It's a great non for profit organization that aides in helping end of life clients. It is a wonderful option for families to receive the support they need."
— Indeed review of Hospice of the North CountryMore clinics in Plattsburgh
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