Family Medicine Center, UVM Health - Champlain Valley Physicians ...
Internal Medicine • Plattsburgh, NY
Ratings by platform
- Vitals / Aggregated online reviews: 2.7/5 (Not explicitly stated total count (based on multiple platforms))
What patients say
Patients praise
- Some patients highly praise specific physicians (e.g., Dr. Cabrera)
- Appreciation for the cleanliness and pleasant environment of the facility
- High utility of the MyChart portal for appointment scheduling, medication refills, and viewing test results
- Efficiency in receiving test results and notifications for earlier appointment openings
Common complaints
- Communication issues, including difficulty reaching the office and lack of staff coordination
- Delays in receiving medication and long wait times for appointments
- Perception of being treated like "dollar signs" rather than patients
- Concerns about responsiveness to referrals and perceived condescension from some providers
- Scheduling instability and last-minute cancellations of appointments
In patients' words
"Will not be going back. Nothing but problems from checking out to getting medications. Seems like no one is on the same page. Very unprofessional."
— Patient review (LocalityBiz)"If you're lucky enough to get Dr. Cabrera, you're set for life. She covers everything! The place is very clean. The air is pleasant. Staff is nice. MyChart is extremely useful."
— Patient review (BeautiHost/Google)More clinics in Plattsburgh
Plattsburgh Family Health: Quality Primary Care for Patients of All ...
Patients praise: Professional and kind staff · Comfortable environment.
Plattsburgh Family Health: Quality Primary Care ...
Patients praise: attentive and friendly staff · compassionate and professional providers.
One Step Ahead Physical Therapy
Patients praise: Compassionate staff · Effective physical therapy techniques.
Comparing your options?
Browse other Internal Medicine clinics, or filter by state and specialty to compare patient ratings.