Infectious Disease, UVM Health - Champlain Valley Physicians ...
Infectious Disease Clinic • Plattsburgh, NY
Ratings by platform
- Facebook (UVM Health CVPH page): 56% recommend (96 Reviews) (96 reviews)
- Vitals (Dr. Stephen G. Hausrath): 43 ratings; 12 written reviews (overall not shown in snippet) (12 written reviews (out of 43 ratings))
- WebMD (Dr. Stephen Hausrath): 4.5 out of 5 (42 Ratings) (42 ratings)
What patients say
Patients praise
- Doctor/provider appears responsive and explains conditions/treatments (e.g., Dr. Hausrath reviews)
- Staff/care described as courteous and office accommodating in some reviews
- Overall patient satisfaction features on WebMD include ‘Did Well’ items (explained questions/follow-up/courteous staff)
Common complaints
- Some reviews complain about lack of caring office staff and urge patients to look elsewhere
- Complaints about hospital-level issues such as staff shortages/patient safety concerns reported by workers
- Reviews allege administrative/record/privacy issues at CVPH (from a general hospital review page)
In patients' words
"“VERY SATISFIED WITH DR HAUSRATH AND HIS GREAT LISTENING SKILLS… IF YOU ASK YOUR DOCTOR WHAT IS GOING ON… YOU WOULD EXPECT AN ANSWER AND DOC DOES JUST THAT.”"
— Vitals - Dr. Stephen G. Hausrath page"“Everyone in the office is so wonderful… I never feel rushed. Calls are always returned promply.”"
— Vitals - Dr. Stephen G. Hausrath page"“and behold they… nurse. Do yourself a favor and look elsewhere, where you will get treated right”"
— Vitals - Dr. Stephen G. Hausrath page (negative excerpt)"“The lack of staff at the hospital is putting patients at risk… Patients aren’t even getting vitals.”"
— VTDigger - Workers protest staff shortages, patient safety issues (2022)"“They LOST RECORDS… Avoid this place all together.”"
— uscompanies.net - CVPH part of the UVM Health Network (review excerpt)More clinics in Plattsburgh
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