Obstetrics, Midwifery and Gynecology, UVM Health - UVMHealth.org
Gynecology • Plattsburgh, NY
Ratings by platform
- Vitals.com (for Dr. Molly E. Mentzer): 4.2 out of 5 stars (based on 15 ratings) (15 ratings)
- Birdeye (for Alice T. Miner Women & Children's Center): 3.8 out of 5 stars (4 ratings)
- UVMHealth.org (for Karen B. Case, CNM): Not specified (overall, but includes 68 highly positive comments) (68 ratings/comments)
What patients say
Patients praise
- Kind, compassionate, and attentive clinical staff (nurses, midwives, and doctors)
- Highly valued support during labor and delivery
- Professional and thorough care from specific providers
- Patients feeling listened to and comfortable with their care team
Common complaints
- Scheduling and appointment management difficulties
- Rude or dismissive behavior from administrative/front-desk staff
- Long wait times or poor communication regarding scheduling changes
- Concerns regarding record handling and professional conduct in specific instances
In patients' words
"They are the most kind and compassionate people. They really care and helped me through a very hard time. Always came up and offered hugs and hand holding and were very gentle with everything they did physically and emotionally."
— LocalityBiz Review for UVM Health Network OB/GYN"Worst prenatal appointment I’ve ever had... The whole office rushed me, made me feel uncomfortable, were rude and acted like I was pest and they had more important things to do than see me for prenatal care."
— LocalityBiz Review for UVM Health Network OB/GYN"Karen Case should be the template for all providers."
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