Family Medicine Center, UVM Health - Champlain Valley ...
Family Medicine • Plattsburgh, NY
Ratings by platform
- Vitals (practice): CVPH Family Medicine Center: 4.4 (appears as ratings overview; multiple provider scores shown) (not stated ("first to leave a review" shown in one listing))
- Localitybiz (practice/clinic page): examples of very low (e.g., ★★☆☆☆ / ★☆☆☆☆ / ★★☆☆☆) and very high (★★★★★) user ratings (not stated (page shows multiple named reviews but total count not provided))
- US News (CVPH Medical Center – related patient experience): Patient Experience Score: 3 out of 5 (for hospital overall) (not stated)
What patients say
Patients praise
- Some reviewers report good experiences with specific clinicians (e.g., one review says if you get Dr. Cabrera, you’re set for life)
- Digital tools/communication via MyChart and quick access to test results/records are praised
- Clean office and generally nice staff are mentioned
Common complaints
- Complaints about delays or problems getting medications and lack of follow-through (e.g., medication not received for weeks)
- Perceptions of poor communication/people not being on the same page
- Claims of unprofessional behavior and lack of compassion/care by the office
In patients' words
""Will not be going back. Nothing but problems from checking out to getting medications... Almost 2 months and I still haven't received medication.""
— localitybiz.com review excerpt""If you're lucky enough to get Dr. Cabrera, you're set for life... The place is very clean... Staff is nice. MyChart is extremely useful.""
— localitybiz.com review excerpt""Patient Experience Score 3 out of 5""
— US News hospital page (CVPH Medical Center patient experience score)More clinics in Plattsburgh
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