Spine Care | Medical City Plano Hospital
Spine Care • Plano, TX
Ratings by platform
- Birdeye: 4.3/5 (6,582)
- Various hospital rating aggregators: 3/5 (Average)
What patients say
Patients praise
- High patient satisfaction ratings for individual orthopedic spine surgeons
- Competent and professional care reported by some patients during emergency and inpatient stays
- Effective communication from some doctors and nursing staff
- Cleanliness of hospital facilities in some experiences
Common complaints
- Long wait times in the emergency room
- Perceived lack of attentiveness or care from certain staff members
- Concerns regarding billing processes and administrative communication
- Specific complaints about medical outcomes or perceived medical errors
In patients' words
"If you or your family member has a problem I recommend this hospital. They show true genuine care towards their patients. The ER is extremely busy but ..."
— Yelp user review"Sure, they see you... but they... care about you... treat you like a number, a person."
— Birdeye user review"My husband went to the ER on 2/18 for a cut toe. Worst experience ever. Haz waste disposals full and filthy. Nurse asked hubby to unwrap his toe and she cringed. Plus no gloves on this nurse."
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