Cook Children's Pediatrics (Plano)
Pediatrics • Plano, TX
Ratings by platform
- Cookchildrens.org (provider page ratings): ~4.9/5 (example provider profiles shown) (~45–112 ratings shown across listed providers)
- Vitals.com: Example provider ratings include 4.7, 3.4, 4.2 (across providers) (No review count provided in snippet (page states be first to leave a review))
What patients say
Patients praise
- High provider ratings on Cook Children’s site (multiple pediatricians shown around ~4.8–5.0)
- Caring/attentive doctors and nurses; patients say they listen and explain thoroughly
- Reasonably quick visits/wait times and ability to see doctor same day (in at least one review)
Common complaints
- Administrative/front-desk issues reported (rudeness, poor communication, paperwork handled poorly)
- Problems with records/communications and coordination (e.g., x-ray results/fax issues)
- Billing/insurance surprises (e.g., billed later for an item claimed covered/free)
In patients' words
"“Dr. Dao is amazing and super attentive. The nurses are great and the wait time is less than 5 mins each time.”"
— localitybiz.com (Cook Children’s Pediatrics Plano)"“The front desk staff were unfortunately quite rude, and the paperwork process was poorly handled… I nearly walked out…”"
— localitybiz.com (Cook Children’s Pediatrics Plano Legacy)"“I kept calling… about my sons x-ray 4 to 5 times… Frustrating experience.”"
— localitybiz.com (Cook Children’s Pediatrics Collin County — Plano)"“A month later, I received a bill. I have to pay them over $200…”"
— localitybiz.com (Cook Children’s Pediatrics Collin County — Plano)More clinics in Plano
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