Palliative Care | Medical City Plano Hospital
Palliative Care • Plano, TX
Ratings by platform
- Birdeye: 4.3 out of 5 stars (6,582 reviews)
- U.S. News & World Report: 86% patient recommendation rate (N/A (US News data))
What patients say
Patients praise
- many patients report positive experiences with nursing staff across various departments
- appreciation for responsive or respectful care in emergency and inpatient settings
- Medical City Plano is recognized as a large, comprehensive, accredited medical facility with specialized units like palliative care
Common complaints
- reports of perceived poor communication or lack of empathy from specific medical staff in the ER and oncology departments
- individual complaints regarding perceived neglect or inadequate treatment in specific cases
In patients' words
"Kelly in admissions via telephone. I was blown away by that call, as Kelly was joyful, consider..."
— Birdeye patient review"Honestly. The worst ER ever... they treat you like a number, not a person."
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