Delivering Your Baby at Texas Health Plano
Maternity Services • Plano, TX
Ratings by platform
- Hospital Cost Compare Patient Survey: 78% of patients gave a rating of 9 or 10 out of 10 (300 or more)
- Healthgrades: 72% of patients gave a rating of 9 or 10 out of 10; 72% would definitely recommend (Not explicitly stated)
- Birdeye (Aggregate of Google, Facebook, and others): Approximately 3.2 to 3.3 out of 5 stars (1,231 reviews across multiple platforms)
What patients say
Patients praise
- Highly praised, supportive, and attentive nursing staff
- Access to a Level IV neonatal intensive care unit (NICU) providing reassurance for high-risk pregnancies
- Strong sense of community and team coordination among staff during labor and delivery
- Award-winning maternity care with positive patient recommendation rates
Common complaints
- Occasional complaints regarding facility amenities such as old hospital beds and mattresses
- Reports of inconsistent communication or feelings of being treated as just a number by some medical staff
- Mixed reviews concerning wait times or individual interactions with on-call physicians
In patients' words
"I would describe the hospital’s Labor and Delivery Unit as caring, competent, and there’s just a sense of community. I cannot imagine any other place to have our babies."
— Maddie Pierce, patient story via Texas Health website"If you’re having a baby at Texas Health Plano, don’t worry. You’re in great hands. My husband and I wouldn’t have done anything differently."
— Madelyn Collins, patient story via Texas Health website"The hospital beds are from the 80’s, mattresses have chunks of padding throughout them... everything else has been miserable."
— Anonymous patient review via MedicalRecords.comMore clinics in Plano
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