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Primary Care in Plano, TX

Family MedicinePlano, TX

★★★★★4.8/52,135 reviews across 6 platforms

Ratings by platform

  • TX Primary Care Plus: 4.93/5 (54)
  • Dr. Swati Namburi (Healthgrades): 4.9/5 (371)
  • Dr. Heather Akins (Healthgrades): 3.7/5 (43)
  • Dr. Chong Liu (Healthgrades): 2.6/5 (40)
  • North Texas Internal Medicine Specialists: 4.94/5 (982)
  • Village Medical at Walgreens (Birdeye/Google): 4.8/5 (645)

What patients say

Patients praise

  • thorough and proactive clinical care
  • compassionate, patient-focused bedside manner
  • ease of scheduling appointments in some clinics
  • effective communication and explanation of diagnoses
  • staff helpfulness and professionalism in certain practices

Common complaints

  • billing errors and administrative confusion
  • difficulties getting timely prescription refills
  • long wait times at offices despite appointments
  • feeling rushed during consultations
  • rigid scheduling or intake policies

In patients' words

"Dr. Madhav was very kind, patient, and knowledgeable. He spent a lot of time getting to know my mother's medical history and getting to know her."

TX Primary Care Plus patient testimonial

"NP Stacey Maddox is awesome! I moved here from out of state and dreaded finding a new primary care center. She listens, she understands, I feel no judgement and she has solutions and things to try."

North Texas Internal Medicine Specialists patient testimonial

"However the billing is pretty messy. Once they didn't send the correct info to the Quest for annual check up, I ended up calling them and Quest lab at least 3 or 4 times to fix that."

Dr. Chong Liu patient review

"Arrived for my appt 10 minutes early... Waited 30 minutes, went out to see why the wait. No one around... NOW they are billing me for a drs visit. NEVER SAW HIM."

Dr. Benjamin Jones patient review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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