Texas Health Seay Behavioral Health Plano
Behavioral Health • Plano, TX
Ratings by platform
- Birdeye/Google: 2.3 out of 5 stars (177 reviews)
- Apple Maps: 1.8 out of 5 stars
- Rehab.com: 2.55 out of 5 stars (168 reviews)
- Yelp/Yahoo: 2.0 out of 5 stars (30 reviews)
What patients say
Patients praise
- Specific staff members praised for being helpful and professional
- Some patients reported positive outcomes and effective therapy experiences
- Supportive environment reported by some families of patients
Common complaints
- Poor communication and organization regarding intake and appointments
- Perceived lack of care or rudeness from some staff and technicians
- Concerns about facility cleanliness, including reports of mold in showers
- Short interaction times with psychiatrists during inpatient care
- Dissatisfaction with the food and overall unit atmosphere
In patients' words
"Avoid inpatient here at all costs! Awful experience. Psychiatrists spend less than 5 minutes with you (no exaggeration) and then make decisions about your care. It's gloomy and dark on the unit."
— Patient review on Apple Maps/Yelp"I have been here four times I just got out yesterday may 13th 2024 I was at seay center the same time last year this place really helped me... the staff is really nice and the therapists there really helped me... I would really recommend this place"
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