Family medicine - Great Plains Health
Family Medicine • Plains, GA
Ratings by platform
- Vitals: 4.6 out of 5 stars (Dr. Janet Bernard) (11 ratings, 4 written reviews)
- PlainHospital (HCAHPS data): 2 to 4 out of 5 stars (Hospital-wide survey ratings)
What patients say
Patients praise
- compassionate, professional, and knowledgeable care from specific doctors and nurses
- good bedside manner and thorough explanations of health conditions/labs
- efficient and helpful front desk and nursing support in family medicine offices
- long-term continuity of care with established physicians
Common complaints
- long wait times in the emergency department
- reports of rude or uncommunicative staff/nurses
- concerns regarding discharge processes and post-discharge information
- frustrations with billing and administrative services
- allegations of improper patient care or miscommunication regarding medical conditions
In patients' words
"I love Dr. Vantipalli! She has been a huge help through some health issues and has encouraged and motivated me to live a healthier lifestyle. The office staff has been good too and all the nurses do a great job!"
— LocalityBiz Review"We chose Dr. Janet our of the phone book, and boy, were we blessed! She is so very gentle and loving. We would often recieve a follow up call from the doctor herself a few days after being in her office..."
— Vitals Review"If I could give a 0 I would. I was flown in flight for life with heart trouble. I spent 5 hours in the ER with only a Dr Smith coming in twice during that whole time and the nurses left a lot to be desired..."
— a-better-place.com ReviewMore clinics in Plains
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