Outpatient Mental Health Clinic in South Plainfield

Patients praise

• Therapists noted for being attentive, kind, and helpful over long-term care
• Helpful support for crisis intervention and clinical guidance
• Staff described as pleasant and accommodating in some instances
• Effective, professional, and accessible virtual or in-person care reported by some patients

Common complaints

• Unprofessional staff and rude communication regarding appointments and billing
• Inconsistent appointment scheduling, including cancellations and sudden changes
• Concerns over facility safety protocols during emergencies
• Reports of therapists providing poor advice, such as suggesting relationship breakups in initial sessions or lack of empathy
• Allegations of prioritizing money over patient care, including double billing and unfair fees