HMH - Primary Care - South Plainfield | Hackensack Meridian Health

Patients praise

• High overall provider ratings for individual doctors at the practice (typically 4.8/5)
• Patients appreciate providers who are thorough, compassionate, and take time to address concerns
• Favorable mentions of the office staff's courtesy and professionalism in direct provider reviews
• Easy appointment scheduling and timely service reported by some patients

Common complaints

• Reports of billing and insurance processing issues at the corporate/network level
• Specific complaints regarding communication failures with administrative/billing departments
• Mention of medical malpractice lawsuits involving the practice location and affiliated providers
• Isolated negative patient feedback regarding provider referral policies and perceived lack of care coordination