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Eye Doctors, Eye Exams & Glasses in South Plainfield at Hadley ...

OptometryPlainfield, NJ

★★☆☆☆2.2/533 reviews across 1 platforms

Ratings by platform

  • Birdeye (for Paul R. Rosen, OD): 2.2/5 (33 reviews)
  • BusinessYab (for EyeKrafters): Not explicitly stated (based on 4 reviews) (4 reviews)

What patients say

Patients praise

  • attentive and knowledgeable doctors
  • friendly and helpful staff in some clinics
  • significant improvement in vision outcomes for some patients
  • good selection of frames

Common complaints

  • unprofessional staff and rude receptionists
  • poor communication regarding appointment delays and cancellations
  • unorganized billing and insurance verification processes
  • perceived upsell pressure and unprofessional treatment of other customers

In patients' words

"Great team and Dr, R definitely is attentive and takes her time during the appointment. ... service is really superior."

BusinessYab (EyeKrafters)

"Very very very disappointed. I have never seen any doctor's office being so unprofessional with their patients."

My Vision Care (Paul R. Rosen, OD)

"The holistic eye treatment provided by Dr. Gandapodi at Netra Eye Institute has been amazing. ... My vision has greatly improved..."

My Vision Care (Netra Eye Institute)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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