Otolaryngology (ENT) - Pipestone Health
Otolaryngology (ENT) • Pipestone, MN
Ratings by platform
- Vivian Health: 4.5 out of 5 stars (based on 2 reviews) (2 reviews)
- Birdeye (Emergency Room specific): 2.8 out of 5 stars (6 reviews)
What patients say
Patients praise
- some patients praised knowledgeable and skilled staff
- reports that nurses communicate well and are responsive when asked for help
- appreciated availability of local specialty care services
Common complaints
- reports of poor communication and perceived staff rudeness
- concerns regarding facility leadership and management environment
- complaints about long wait times and staffing shortages
- some patients felt their medical symptoms were dismissed or misdiagnosed
In patients' words
"We had the worst experience there. It was about 15 years ago, and I am still angry. I should have filed a formal complaint."
— LocalityBiz"Beautiful facility. Knowledgeable staff. Providers communicate with nursing staff quickly. Very little ancillary help."
— Vivian Health"all standards, it looks good on the outside, but we will tell you that there is no solid foundation, no enforced standards of excellence and no overall leadership."
— Pipestone County StarMore clinics in Pipestone
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