Pine Ridge Hospital - IHS Contractor
Surgery • Pine Ridge, SD
Ratings by platform
- MedicalRecords.com: 4.9/5 stars (15 reviews)
What patients say
Patients praise
- Occasional reports of positive, professional, and proficient staff experiences in the ER
Common complaints
- Long wait times and delays in care
- Concerns regarding medical malpractice and misdiagnosis
- Staff demeanor perceived as rude, dismissive, or unprofessional
- Lack of continuity in care and frequent turnover of primary providers
- Systemic issues related to nepotism, cronyism, and inadequate administrative oversight
- Difficulty accessing specialists and concerns over referral processes
- Patients feeling that their health concerns are not taken seriously or properly investigated
In patients' words
"I don’t go to the hospital... I don’t believe in it, and if I’m going to be sick, I’m going to be sick. I would rather not go."
— Leigh Shangreaux (patient)"Horrible service mainly in er room they hurt u more than ur already hurt"
— MedicalRecords.com review"Impersonal, rude, and dismissive. One of the worst doctor interactions I've had."
— Healthgrades patient review (April 2026)
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