Healthcare Facilities in the Great Plains
Primary Care • Pine Ridge, SD
Ratings by platform
- Homefacts (PHS Indian Hospital at Pine Ridge): Mixed performance indicators in historical patient surveys, with low recommendation rates and variable satisfaction in communication and cleanliness. (Historical survey data based on 93 responses.)
- MedicalRecords.com: 4.9/5.0 (15 reviews)
What patients say
Patients praise
- some instances of satisfactory and professional care reported by individual patients
- ongoing efforts to improve patient services and implement new care models like the Oyate Model of Care
- initiatives to reduce wait times through updated systems and expanded walk-in access
Common complaints
- long wait times for appointments and emergency room services
- reports of misdiagnosis and inadequate or unprofessional medical care
- concerns regarding staff communication and responsiveness
- institutional issues including nepotism, cronyism, and systemic administrative failures
- difficulties in obtaining necessary prescription medications and continuity of care
- legal and historical issues involving medical malpractice settlements and loss of billing certifications due to quality of care deficiencies
In patients' words
"Impersonal, rude, and dismissive. One of the worst doctor interactions I've had."
— Healthgrades (Pine Ridge IHS Hospital)"I was seen in the ER here recently and couldn’t have asked for better care. Personable, professional, and proficient nurses..."
— MedicalRecords.com"Leigh Shangreaux would rather stay at home when she gets sick than risk a misdiagnosis at the Pine Ridge IHS hospital."
— Argus Leader report
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