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Avera Podiatry — Brookings

Podiatry • Pine Ridge, SD

★★★★☆4.4/5187 reviews across 2 platforms

Ratings by platform

  • Avera.org (Dr. Nephi Jones): 4.9/5 (129 ratings)
  • Birdeye (Avera Medical Group Brookings): 3.4/5 (58 reviews)

What patients say

Patients praise

  • Professional, kind, and knowledgeable doctors
  • Clear communication and explanation of treatment plans
  • High patient satisfaction for specific podiatric providers

Common complaints

  • Difficulty setting up affordable payment plans with the billing department
  • Issues related to emergency department care (facility-wide)

In patients' words

"Dr. Jones is caring, attentive, professional, and knowledgeable. I have great confidence in his advice and treatment."

— Avera Patient Satisfaction Survey

"Loved the doctor care! The billing end needs work. If you have a huge bill they refuse to set up a affordable payment plan."

— Birdeye Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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