Pine Ridge Service Unit | Healthcare Facilities
Emergency Medicine • Pine Ridge, SD
Ratings by platform
- Federal/CMS-based reporting platforms: 48% recommendation rate (SeniorHealthDatabase) (93 surveys reported)
- MedicalRecords.com: 4.9/5 stars (15 reviews)
What patients say
Patients praise
- occasional reports of professional and proficient care in the ER
- some patients express gratitude for specific interactions
Common complaints
- long emergency room wait times
- reports of medical negligence and misdiagnosis
- concerns regarding staff professionalism and bedside manner
- claims of inadequate communication from medical staff
- perceptions of poor facility management including nepotism and cronyism
- patient reluctance to seek care due to lack of trust
In patients' words
"My son sat in ER for over 5 hours today before seeing anyone. Then ended up leaving with out his script... after sitting there very very sick for 8 hours he gave up and came home to try and rest."
— MedicalRecords.com review"I don’t go to the hospital. I don’t believe in it, and if I’m going to be sick, I’m going to be sick. I would rather not go."
— Patient quoted in investigative reporting"I was seen in the ER here recently and couldn’t have asked for better care. Personable, professional, and proficient nurses, coupled with a doctor who was timely and able to put my situation in plain language."
— MedicalRecords.com reviewMore clinics in Pine Ridge
Pine Ridge IHS Hospital | Indian Health Service - Dakota At Home
Patients praise: Some individual patients reported receiving professional and timely care from specific staff members.
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