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Pinnacle Pointe Behavioral Healthcare Outpatient Services | Little ... logo

Pinnacle Pointe Behavioral Healthcare Outpatient Services | Little ...

Mental HealthPine Bluff, AR

★★★☆☆2.5/54,662 reviews across 3 platforms

Ratings by platform

  • Rehab.com (Little Rock): 2.71/5 stars (326 reviews)
  • Birdeye (Little Rock): 2.5/5 stars (4,333 reviews)
  • Recovery.com/Addiction Resource (Pine Bluff/White Hall): 4.0-5.0/5 stars (3-4 reviews (Pine Bluff/White Hall))

What patients say

Patients praise

  • Some positive feedback regarding individual staff members
  • Availability of a wide range of outpatient treatment programs for various ages
  • Use of evidence-based treatment modalities like CBT and family therapy

Common complaints

  • Reports of poor patient safety and lack of supervision
  • Staff professionalism concerns, including excessive phone use and rude behavior
  • Allegations of inadequate medical care and medication management issues
  • Concerns regarding facility environment and hygiene
  • Communication difficulties with therapists and social workers

In patients' words

"If you want to get punched in the eye while standing in the lunch line, by another patient, go to the vines. ... The techs won't do anything. ... The nurses and techs spend all their time on their cellphones."

Birdeye user review

"My daughter said the staff that works with them in the unit are really rude. ... getting adequate sleep was difficult because kids were up banging on doors through the night and staff would constantly come in and wake them up."

Rehab.com user review

"The staff are evil cowards and will purposely aggravate the children to entice them to do something bad. Only a few of the staff were actually genuinely kind people..."

LocalityBiz user review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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