Phoenixville Urgent Care & Walk-In Clinic | American Family Care
Urgent Care • Phoenixville, PA
Ratings by platform
- Solv Health: 4.6 out of 5 stars (262 reviews (on Solv))
- General aggregate ratings: 4.5 out of 5 stars (747 reviews (on general platforms))
What patients say
Patients praise
- High-quality medical care and bedside manner
- Clean and organized facility environment
- Professional and helpful medical staff (doctors and PAs)
- Efficient service and diagnostic capabilities on-site
Common complaints
- Long wait times, including after scheduled appointment times
- Refusal to accept new patients shortly before closing time
- Frustration with front desk staff professionalism
- Concerns regarding potential misdiagnosis
- Perception of selective review curation on official websites
In patients' words
"Care was provided very quickly. Office personnel was informative. Would refer them to any."
— Yelp Review"Had to wait over 90 minutes past my appointment time... Clearly don’t care about patients time. Last time I come to this place. Unacceptable."
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