Laboratory Testing in Phoenixville 19460
Pathology • Phoenixville, PA
Ratings by platform
- Yahoo Local: 3.5/5 (Yahoo Local) (12 reviews)
- Birdeye (Quest Diagnostics Phoenixville): 3.8/5 (Birdeye) (117 reviews)
What patients say
Patients praise
- Skilled, professional, and careful phlebotomists
- Efficient and smooth experiences for some patients, especially those with appointments
- Friendly, kind, and compassionate staff members
- Clean and organized waiting environments
Common complaints
- Long wait times, especially for walk-ins
- Perceived understaffing leading to service delays
- Occasional issues with missing or lost lab samples requiring re-draws
- Difficulty scheduling appointments or reaching staff for inquiries
- Some reports of rude or unprofessional staff interactions
In patients' words
"Katy was amazing and provided a smooth experience when drawing blood. I would highly recommend her."
— Loc8NearMe review for Quest Diagnostics (April 2026)"Wait is unreasonable. Center is not staffed for the patient volume. Basically, if you don't have an appointment, expect to wait an hour."
— Yelp/MapQuest review for Quest Diagnostics"Generally good phlebotomists, decent wait times, but second time in a month they have completely lost the sample requiring a second trip for a re-draw!!"
— Yahoo Local/MapQuest review for LabcorpMore clinics in Phoenixville
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