Valley Forge OBGYN of Phoenixville - Axia Women's Health
Obstetrics and Gynecology (OB-GYN) • Phoenixville, PA
Ratings by platform
- Birdeye: 4.6/5 stars (aggregate) (1,115 reviews)
- Apple Maps: 1.9/5 stars (24 reviews)
What patients say
Patients praise
- Many patients report long-term satisfaction with specific providers
- Some patients commend the professionalism and care of the clinical staff
- A subset of reviews highlights timely and efficient service
Common complaints
- Issues with billing, insurance coding, and surprise charges
- Reports of rude or impersonal staff behavior
- Complaints regarding office cleanliness and sanitary conditions
- Concerns about appointment scheduling and wait times
- Allegations of medical negligence in a separate high-profile malpractice case involving the broader Axia Women's Health network
In patients' words
"I've been going here for 20 years. I have never had any problems or a bad experience. Dr. Susan Roitman is great."
— Yelp"Extremely impersonal care, hard to get appointments, rude staff."
— Apple Maps"The office was filthy. I was in phoenixville location... During the exam I was literally made fun of because it was unpleasantly uncomfortable for me. There was zero compassion."
— LocalityBizMore clinics in Phoenixville
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