Home Healthcare for Seniors - Philadelphia, MS - CenterWell
Occupational Therapy • Philadelphia, MS
Ratings by platform
- Centers for Medicare & Medicaid Services (CMS): 4.2-star CMS national rating (above industry average of 3.25) (N/A (CMS metric))
- CareListings: 4.6 out of 5 stars (aggregate for general CenterWell locations) (40 reviews)
What patients say
Patients praise
- praise for the professionalism and knowledge of physical therapy staff
- positive interactions with specific nursing staff, noting them to be compassionate and attentive
- appreciation for 24/7 availability and responsiveness to medical needs
- success in rehabilitation and returning to daily activities
Common complaints
- reports of unresponsiveness or difficulty scheduling appointments
- concerns regarding lack of specialized services (e.g., speech therapy) or in-home aides despite advertisement
- complaints about unprofessional staff attitudes and communication gaps
- lack of end-of-life support or follow-up from care teams
In patients' words
"Healthcare personnel helped me to return to a healthy state in spite of myself. I am back to doing the things I once did before my hospitalization."
— Patient review (Vicksburg location)"They also advertise that they can provide in home aides to assist in daily grooming, feeding, baths etc. This is also false. We asked several times for that service and we were told they do not provide it."
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