Ochsner Health Center - Philadelphia
Emergency Medicine • Philadelphia, MS
Ratings by platform
- Birdeye (Ochsner Health System aggregate): 4.7/5 stars (731 reviews)
What patients say
Patients praise
- Professional and gentle staff care
- Friendly service experiences
- Informative and clear communication during visits
Common complaints
- Complaints regarding customer service and staff attitudes
- Long wait times
- Issues with insurance acceptance notifications
- Concerns about facility policies (e.g., refusing care for certain symptoms)
In patients' words
"I received excellent care from the staff . I absolutely recommend the facility to anyone needing care. Dr. Sullivan and her nurse were professional and gentle with me."
— Birdeye review of Ochsner Health System"This is regarding the clinic. I've received terrible customer service on each of my visits. Terrible attitudes from the reception staff."
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