Primary Care in Phenix City, Alabama
Primary Care • Phenix City, AL
Ratings by platform
- Healthgrades / Ratings.MD: 3.9/5 on Healthgrades; 4.8/5 on Ratings.MD (verified) (35 on Healthgrades; 2,643 on Ratings.MD)
- Healthgrades: 4.6/5 (52)
- Tebra: 4.7/5 (101)
- Healthgrades: 3.8/5 (57)
- Birdeye: 2.8/5 (73)
What patients say
Patients praise
- Physicians perceived as knowledgeable and experienced
- Generally good bedside manner and willingness to listen from some providers
- Convenient location and availability of combined primary/urgent care services
- Staff can be personable and efficient in specific instances
Common complaints
- Difficulty contacting office staff and receiving call-backs
- Perceived rudeness or lack of professionalism among support staff
- Issues with prescription processing and referral management
- Frustration with appointment scheduling and responsiveness to new patient requests
- Concerns regarding physician dismissiveness or abrupt termination of care policies
In patients' words
"Dr. Harden LISTENS to me, and seems to demonstrate compassion and extensive, decisive medical knowledge!"
— Ratings.MD user review for Dr. Dennis Harden"Dr. Johnston does not care about any patient. First off, his staff is very, very rude. The staff is not knowledgeable at all about ANYTHING!!!"
— LocalityBiz user review for Dr. Michael Johnston"She is the worst doctor ever it is so unbelievable that she is actually a doctor... She does not care about your concerns she will go with what she is saying and degrades you as if your nothing."
— Birdeye user review for Dr. Ritu ChandraMore clinics in Phenix City
Doctors in Phenix City: Primary & Immediate Care
Patients praise: Compassionate and attentive bedside manner from physicians and medical staff · Friendly, professional, and welcoming office environment.
Piedmont Physicians Obstetrics and Gynecology Phenix City
Patients praise: Attentive, kind, and professional staff and providers · Effective communication and bedside manner, particularly from Dr. Crow and Nurse McCoy.
Physical Therapy in Phenix City, AL
Patients praise: Professional and caring staff · Significant improvement in patient mobility.
Gynecology & Women's Health Care Near Phenix City, AL
Patients praise: High patient satisfaction with bedside manner and attentive listening skills · Appreciation for clear, detailed explanations of procedures and treatment plans.
Occupational Medicine Clinics
Patients praise: Attentive and caring staff · Thorough explanations of injuries or procedures.
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