Cardiovascular Specialists of Texas: Cardiology in Austin

Patients praise

• High praise for the clinical expertise, technical skill, and lifesaving care provided by specific cardiologists
• Appreciation for doctors who take the time to explain diagnoses, test results, and treatment plans clearly
• Patients feeling supported and well-cared for during complex procedures like heart surgery
• Some staff members noted as being kind, helpful, and informative in certain interactions

Common complaints

• Issues with front office and administrative staff, including difficulty with phone scheduling and lack of patient etiquette
• Communication delays, specifically slow response times for medication renewals, medical questions, and coordinating care with other specialists
• Reports of being 'passed off' to physician assistants after initial visits for routine follow-ups
• Occasional reports of administrative errors leading to appointment cancellations and rescheduling issues