McLaren Northern Michigan Med Center-Petoskey South
Urgent Care • Petoskey, MI
Ratings by platform
- Birdeye: 3.3 / 5 stars (693 reviews)
- Yelp: 2.0 / 5 stars (57 reviews)
- Healthgrades / Women's Choice Award: 61-62% patient experience/recommendation rating (N/A)
- Trustburn: 2.7 / 5 stars (106 reviews)
- SeniorHealthDatabase: 3 / 5 stars (CMS Overall Rating) (N/A)
What patients say
Patients praise
- Positive experiences with maternity care and delivery services
- Helpful and kind staff members in some departments
- Successful surgical outcomes and efficient post-operative care in specific instances
- Clean and well-maintained environments reported by some patients
Common complaints
- Poor customer service and patient relations
- Issues with communication from staff and doctors
- Concerns regarding cleanliness of facilities
- Negative experiences with emergency room wait times and care
- Inconsistency in post-surgical care and follow-up
In patients' words
"I delivered my second baby this March (2026) with McLaren Northern MI and have nothing but good things to say about my experience. The delivery went as smoothly as possible... My nurses were spectacular... Everyone listened to my needs."
— Birdeye review (March 2026)"ER room I was in was DIRTY (there a used latex glove on)... I waited nearly 2 hours after my... told I needed... After my cat scan had to wait for some to come in."
— Trustburn review"Received a pacemaker in June 2025. Sailed through surgery with no problem. After care was extraordinary - all needs were seen to quickly. Super staff and great doctors!"
— Apple Maps/Yelp reviewMore clinics in Petoskey
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