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McLaren Northern Michigan Hospital

Bone Density ClinicPetoskey, MI

★★★☆☆3.2/5799 reviews across 2 platforms

Ratings by platform

  • Birdeye: 3.3 out of 5 stars (693 reviews)
  • Healthgrades: 64% of patients rate as 9 or 10, 61% would definitely recommend (HCAHPS survey-based rating)
  • Trustburn: 2.7 out of 5 stars (106 reviews)

What patients say

Patients praise

  • Positive feedback for nursing care, particularly in critical and emergency situations
  • High praise for specific doctors and surgical teams, including orthopedics and cardiology
  • Successful outcomes for surgical procedures like bariatric and orthopedic surgeries
  • Compassionate and professional behavior from some staff members

Common complaints

  • Concerns regarding communication with patients about test results and care plans
  • Reports of long wait times in the emergency department
  • Negative experiences with administrative staff and patient relations
  • Perceived lack of attentiveness or dismissal of patient symptoms
  • Complaints about cleanliness and billing processes

In patients' words

"We soon found that those taking care of him were earth angels."

McLaren Northern Michigan News

"X-ray technicians and doctor as a whole were very nice, but god awful experience."

Trustburn review

"I delivered my second baby this March (2026) with McLaren Northern MI and have nothing but good things to say about my experience."

Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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