Amedisys Home Health and Hospice Services in Illinois
Hospice Care • Petersburg, IL
Ratings by platform
- ComplaintsBoard: 1.2 out of 5 stars (based on 8 reviews and 25 complaints) (33 total reports (8 reviews, 25 complaints))
- Caring.com (Tinley Park location): 5 out of 5 stars (1 review)
- SeniorResource (O'Fallon location): 4 out of 5 stars (HHCAHPS Survey) (280 completed surveys)
What patients say
Patients praise
- Some reports of reliable and professional care from specific locations
- Patients appreciating staff knowledge and positive attitudes in isolated cases
Common complaints
- Reports of missed appointments and lack of communication
- Complaints regarding unprofessional, rude staff interactions
- Concerns over inaccurate documentation and rushed patient visits
- Issues with service delays and perceived lack of patient advocacy/compassion
In patients' words
"Our experience with them was consistently disappointing. Visits were rushed, often lasted a fraction of the scheduled time... Descriptions of his hygiene, daily routines, and support system were equally inaccurate."
— ComplaintsBoard Review"The reviewer states the company failed to call and failed to show up for the appointment they had set... The reviewer was phoned after 7pm by the rudest person they have ever encountered."
— Seniors.fyi Review (Belleville location)More clinics in Petersburg
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