Urgent Care and Occupational Medicine Clinic in Petaluma, CA
Urgent Care • Petaluma, CA
Ratings by platform
- Urgent Care + TeleHealth (Petaluma): “overwhelmingly positive” (site testimonials; no numeric rating shown) (multiple testimonials (exact count not provided))
- Petaluma Health Center: 92% recommend (Facebook) (78 reviews (Facebook))
- Petaluma Health Center: Low sentiment in one Yelp highlight (no star average provided in snippet) (117 reviews (Yelp page title))
- Sutter Walk-In Care - Petaluma: 4.5/5 (UrgentCareDirectories listing) (198 reviews (UrgentCareDirectories listing))
What patients say
Patients praise
- Friendly/professional staff and efficient service (Urgent Care + TeleHealth testimonials)
- Quick testing and thorough evaluation (Urgent Care + TeleHealth testimonials)
- Appointment/check-in convenience and short wait times (Urgent Care + TeleHealth testimonials)
- Good experience with specific service (acupuncture) mentioned in Petaluma Health Center review highlight
Common complaints
- Communication difficulties and difficulty getting through/reaching staff (Petaluma Health Center)
- Rushed visits and not listening/ignoring concerns (Petaluma Health Center)
- Slow follow-up/appointments not scheduled as expected; rude reception experience (Petaluma Health Center)
- Overall care perceived as ineffective or worsening over time (Petaluma Health Center)
In patients' words
"“They are excellent! Margaret Schmidt was professional, knowledgeable and kind... They helped me tremendously... They called my prescriptions to Kaiser and they were ready when I arrived.”"
— Urgent Care + TeleHealth site (Petaluma) testimonials page"“Fantastic experience from booking the appointment, checking in and being seen... Only waited 5 minutes...”"
— Urgent Care + TeleHealth testimonials page"“I’m okay with that... I’m not looking for a warm, fuzzy medical experience like one ...”"
— Yelp highlight snippet for Petaluma Health Center"“The communication between the Dr and patient is terrible, the ability to get through... is nearly impossible... Dr is always in such a hurry... doesn’t listen or will even ignore my concerns...”"
— LocalityBiz review excerpt for Petaluma Health Center"“Unfortunately never got past the receptionist. Tried to make an appointment over the phone... after a wait time of over 30 minutes... were quite rude and impatient and never called me back.”"
— LocalityBiz review excerpt for Petaluma Health CenterMore clinics in Petaluma
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