Senior Living Petaluma, CA | MuirWoods Memory Care
Geriatric Care • Petaluma, CA
Ratings by platform
- Various aggregator sites (SeniorAdvisor, A Place for Mom, etc.): 4.5/5 stars (average across various platforms) (35-119 reviews (depending on platform))
What patients say
Patients praise
- Many family members praise the staff for being compassionate, helpful, and attentive
- General appreciation for the facility's clean and well-maintained environment
- Recognition of specialized activities and programs designed for memory care needs
- Positive feedback regarding the facility's design and layout being suitable for memory care residents
Common complaints
- Reports of serious regulatory citations, including medication management errors and health/safety risks
- Allegations of inadequate supervision and resident-on-resident attacks
- Concerns regarding facility management, including communication gaps, lost personal belongings, and arbitrary fee increases
- Criticisms of staff workload, turnover, and perceived lack of responsiveness
- Reports of issues with basic services such as laundry and cleanliness
In patients' words
"One reviewer details a distressing incident where their mother was attacked by another resident...criticize the facility for inadequate supervision."
— Aggregator reviews"The staff is very helpful, very pleasant, and courteous. The food is nutritious and tastes fine."
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