Acupuncture at Petaluma Medical Offices - Kaiser Permanente
Acupuncture • Petaluma, CA
Ratings by platform
- Yahoo Local: 3.0 out of 5 stars (57 reviews (on local.yahoo.com))
- WebMD: 1 review (1 review)
What patients say
Patients praise
- Professional and friendly staff members, particularly in reception and specific departments like Gastroenterology and GYN
- Efficient appointment scheduling and minimal wait times compared to other locations
- Appreciation for thorough and communicative medical providers who listen to patient concerns
Common complaints
- General frustration with Kaiser Permanente as an organization, including accusations of corruption and poor communication
- Concerns about administrative processes such as appointment check-in, potential for sharing information without consent, and mask-wearing requirements
In patients' words
"Dr Diokno is great! He has always answered my emails and messages and promptly refills my medications. He is to the point and objective. I appreciate his sense of humor and he cares about a..."
— Yahoo Local review by Jane M."Everyone involved in my care was friendly and professional, way more so than what I have experienced elsewhere. The facility was not crowded and everything ran smoothly and on time."
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