OSF Medical Group - Pediatrics in Peoria - OSF HealthCare
Pediatrics • Peoria, IL
Ratings by platform
- BirdEye (OSF Medical Group - Pediatrics): 3/5 stars (22 reviews)
- Vitals (Dr. Diane Santorineos): 4.2/5 stars (5 ratings (3 written reviews))
What patients say
Patients praise
- Some providers noted as trusted and caring for children
- Effective and comforting care reported in surgical or emergency delivery contexts by some patients
- Clean facilities and prompt triage in specific instances
Common complaints
- Reports of unprofessional or cold bedside manner by some providers
- Concerns regarding administrative errors and communication delays (e.g., prescription management)
- Issues with accessibility, wait times, and customer service in broader OSF facilities
- Negative experiences related to billing and lack of explanation for procedures
In patients' words
"She was the worst pediatrician I have ever met. Most of time, she is cold and barely cares about my daughter. One day she led us to the most expensive allergy test... without ANY explanation and my approval! I never recommend her."
— Vitals review for Dr. Diane Santorineos"OSF Healthcare is a shell of its former self. Far too many... of the employees there treat patients like numbers and move them through as if they're on some sort of assembly line."
— BirdEye review for OSF Healthcare System"The staff on Labor and Delivery were wonderful and made my emergency c-section a relatively painless experience."
— Yelp review for OSF Saint Francis Medical CenterMore clinics in Peoria
Physical Therapy Peoria, IL - Athletico Peoria North
Patients praise: Personalized and attentive care · Knowledgeable and friendly staff.
Springfield Clinic Peoria Women's Health
Patients praise: Compassionate and kind staff and providers · Thorough and detailed explanations from doctors and PAs.
Springfield Clinic Peoria Allen
Patients praise: professional, kind, and caring medical staff · thorough and detailed explanations from providers.
Comparing your options?
Browse other Pediatrics clinics, or filter by state and specialty to compare patient ratings.