OSF HealthCare Children's Hospital of Illinois (CHOI) Adult ...
Cardiovascular Disease • Peoria, IL
Ratings by platform
- Birdeye: 4.1 out of 5 stars (95 reviews)
What patients say
Patients praise
- Professional and compassionate medical staff
- Expertise and quality of pediatric care
- Highly specialized Adult Congenital Heart Disease (ACHD) program
- Comprehensive care and collaborative approach within the hospital-in-a-hospital setting
Common complaints
- Long wait times in emergency situations
- Perceived staff disorganization and communication lapses
- Inconsistencies with discharge communication
- Frustration with billing and financial services department
- Specific reports of medical complications and patient safety concerns
In patients' words
"Wait is terrible, staff and doctors are nice but whos dumb idea was it to have a waiting room full of sick children along with babies..."
— LocalityBiz user review"Many reviews highlight the exceptional service attitude of the staff, noting their attentiveness and willingness to help families during difficult times. However, there are instances where communication lapses were reported."
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