OSF Cancer Institute in Peoria
Cancer Care • Peoria, IL
Ratings by platform
- Birdeye (OSF Cancer Institute): 4.6/5 stars (9 reviews)
- Birdeye (OSF Radiation Oncology): 5/5 stars (2 reviews)
- Yelp (OSF HealthCare brand-wide): 2.7/5 stars (45 reviews)
What patients say
Patients praise
- Compassionate and professional care from specific medical staff (e.g., oncology team)
- Effective treatment outcomes for certain procedures (e.g., palliative radiation)
- Highly positive experiences reported by some patients regarding hospital staff support
Common complaints
- Dissatisfaction with customer service and administrative processes
- Concerns regarding communication about medical complications during procedures
- Issues related to patient records and billing transparency
In patients' words
"Dr Smile and his team from the moment I walked in treated me with such great care & compassion! They are all so friendly, professional, helpful, knowledgeable, and all around great people!"
— Birdeye user review"They should have let me know if ANY complications in the surgery since he is unable to. I have made several appeals with the hospital. I am being told there is nothing they can do."
— Better Business Bureau complaint excerptMore clinics in Peoria
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