Ascension Sacred Heart Urgent Care and Occupational Health
Urgent Care • Pensacola, FL
Ratings by platform
- Birdeye (Aggregate): 3.9 out of 5 stars (Urgent Care Center) (1,092 reviews)
- Better Business Bureau (BBB): A- (BBB Rating) (N/A)
- Birdeye (Aggregate): 1.8 out of 5 stars (Occupational Health) (5 reviews)
What patients say
Patients praise
- Some patients report thorough, caring, and professional care from specific providers
- Convenient availability for urgent needs, including holidays and weekends
- Efficient processing and short wait times for some visitors
- Pleasant and professional interactions with reception staff reported by some patients
Common complaints
- Long wait times, sometimes extending for several hours
- Rudeness or lack of professionalism among some healthcare staff
- Issues with administrative processes, including drug screening wait times and scheduling confusion
- Reports of being turned away near closing time despite posted hours
In patients' words
"Worst place ever. Never again be prepared to spend your whole day waiting. Went for DOT physical waited 3 hours still no doctor."
— Yelp/Apple Maps reviews"Great service…reasonable wait time and patients were triaged accordingly. PA (M. Hand) was thorough, caring and professional... All in all, a great experience beginning at the reception desk and ending with the nurse..."
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