Internal Medicine - Specialties Physicians | Baptist Health Care
Internal Medicine • Pensacola, FL
Ratings by platform
- Ratings.MD (Internal Medical Group): 4.9/5 (10,673 verified ratings)
- Ratings.MD (Dr. Erika Dickinson): 4.9/5 (817 verified ratings)
- Ratings.MD (Dr. Samantha Kraly): 4.9/5 (2,260 verified ratings)
What patients say
Patients praise
- High patient satisfaction scores for internal medicine physicians (often 4.9/5)
- Physicians described as thorough, professional, knowledgeable, and caring listeners
- Appreciation for short wait times at some clinic locations
- Effective and timely communication from medical staff
- Courteous and efficient office administrative staff at several locations
Common complaints
- Specific reports of billing issues and administrative errors
- Complaints regarding hospital cleanliness and maintenance issues
- Occasional reports of long wait times in the Emergency Room
- Recent high-profile medical malpractice settlement involving misdiagnosis
- Isolated complaints regarding nursing staff behavior and bedside manner
In patients' words
"Dr. Michelle Joseph put me at ease from the start. She was thorough In her exam and most Importantly, she listened on purpose to everything I had to say. I have found my new Doctor and I couldn't be more pleased."
— Baptist Health Care patient review"Friendly front office staff, they are usually on time for appointments and Dr Kraly is amazing. She takes the time to really get to know her patients and doesn’t make you feel rushed."
— Baptist Primary Care patient review"My father was wanting to go home, on the morning I called he was very confused and was not himself; I was told he was walking with two walkers... they get frustrated when a patient needs help... Baptist Hospital do better."
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