Family Medicine, Pendleton Oregon - CHI St. Anthony Hospital
Primary Care • Pendleton, OR
Ratings by platform
- Birdeye (Family Clinic): 2.5 out of 5 stars (37 reviews) (37 reviews)
- Healthgrades (Dr. Gwen Libby): 3.3 out of 5 stars (7 reviews)
- Google (via Nursa): 3.3 out of 5 stars (219 reviews)
- Birdeye (Women's Clinic): 3.7 out of 5 stars (9 reviews)
What patients say
Patients praise
- A notable percentage of patients report satisfaction with care, including high ratings for discharge information and doctor communication in some metrics
- Some individual providers are praised for being caring, professional, and thorough
- Majority of patients (89%) willing to recommend the hospital in some reports
Common complaints
- Reports of rude, unprofessional, or dismissive staff and receptionists
- Concerns regarding communication breakdowns, specifically with referrals, follow-up calls, and appointment scheduling
- Perception of long wait times or doctors having too many patients to handle efficiently
- Difficulty getting timely care or feeling ignored when raising medical concerns
In patients' words
"My doctor is the best. Nurses and support staff are caring, efficient, and helpful. Very professional but thoughtful and caring."
— Birdeye review (Family Clinic)"I'm feeling lied to and ignored. The patients time and prompt treatment are important and I don't feel that this office is displaying this principle in their actions."
— LocalityBiz review (Outpatient)"You would be better off going to another town to get treated. The ER sucks asks the staff are rude."
— Yelp review (Hospital)More clinics in Pendleton
Pendleton URGENT CARE - Schedule a Visit | Clockwise.MD
Patients praise: Compassionate and attentive medical providers · Staff described as friendly and professional.
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