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BILH Specialty Care – North Shore GI | Beth Israel Lahey Health

GastroenterologyPeabody, MA

★★★☆☆3.3/532 reviews across 2 platforms

Ratings by platform

  • Birdeye (Northshore Gastroenterology/Beverly location): 2.7/5 stars (22 reviews)
  • Healthgrades (Dr. Stella Chow, Peabody location): 4.5/5 stars (10 reviews)

What patients say

Patients praise

  • Professionalism and kindness of clinical staff (doctors, nurses, technicians)
  • Effective and reassuring care during procedures (e.g., colonoscopies)
  • Clear communication throughout the patient experience

Common complaints

  • Rudeness of administrative/phone staff
  • Frustration with appointment scheduling and referral requirements

In patients' words

"From the bottom of my heart... I am so grateful for the superb care I have received at Lahey Gastroenterology. Dr. Stella Chow is not only a brilliant physician, she is also a person whose compassion is boundless."

LocalityBiz (Lahey Medical Center, Peabody)

"Staff on the phone were so rude that I decided to go elsewhere for care."

Birdeye (Northshore Gastroenterology)

"The entire team..gastroenterologist, anesthesiologist, nurses and technician were all totally professional, informative, friendly, and kind. They immediately put me at ease..."

Birdeye (Northshore Gastroenterology)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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