[PDF] Rhode Island Substance Use Treatment and Recovery Resources
Addiction Treatment/Recovery Clinic • Pawtucket, RI
Ratings by platform
- Rehab.com / Google Reviews for Gateway Healthcare - New Beginnings: 2.2/5 (24 reviews)
- Rehabs.com for Eastman House: 3.8/5 (3 reviews)
- Recovered.org for Behavioral Health Group: 4.95/5 (TrustScore)
- Recovered.org for Gateway Inc Eastman House: 3.85/5 (TrustScore)
- Addiction Resource for Addiction Recovery Institute: 8.0/10
What patients say
Patients praise
- Effective recovery and successful long-term sobriety reported by some former patients
- Appreciation for individual, group counseling, and support services
- Helpful staff members who provide guidance and foundation for recovery
- Assistance with practical needs like insurance and post-treatment transitions
Common complaints
- Staff turnover and frequent changes in management/case managers causing communication issues
- Scheduling difficulties and inflexibility
- Concerns regarding staff professionalism, including accusations of disrespectful, defensive, or incompetent behavior
- Allegations of inadequate resources or dismissal of patient concerns
In patients' words
"Scheduling is a nightmare if you have a specific schedule. The supervisors constantly fire case managers and staff, making you retell your story multiple times without explanation of what happened."
— Rehab.com user review for Gateway Healthcare"Counselors got very defensive, argued, screamed and disrespected clients. Only had two counselors who actually knew what they were doing, others were incompetent."
— Rehabs.com user review for Eastman House"This clinic is hands dowm the best in RI..Tjey really care about the people and go above and beyond to do everything to help you succeed"
— Behavioral Health Group patient testimonial"I entered Eastman house March 3rd 2011 completed the program June 3rd 2011 I am still clean and sober as of this date I found this treatment center to give me the foundation of safety education on substance abuse..."
— Rehabs.com user review for Eastman HouseMore clinics in Pawtucket
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