Pediatrics in Paterson, NJ - ProviderMatch - St. Joseph's Health
Pediatrics • Paterson, NJ
Ratings by platform
- Birdeye: 2.5 out of 5 stars (15 reviews)
- Healthgrades / CMS survey data: 58% patient recommendation rate (N/A)
- Facebook: 80% recommend (1,034 reviews)
What patients say
Patients praise
- Some patients praise the attentiveness and compassion of nursing staff
- Positive feedback for individual physicians regarding professionalism and quality of care
- Recognition for clinical quality, such as Patient Safety Excellence Awards
Common complaints
- Concerns regarding long wait times in the emergency department
- Complaints about nursing staff responsiveness and communication
- Issues with hospital cleanliness and environment maintenance
- Frustration with administrative processes, telephone communication, and integration between departments
In patients' words
"I’ve been to this hospital twice and on the phone with them more times than I can count and my experiences are all the same. Extremely poor. No one seems to know anything..."
— Birdeye review"While some have had a great experience, with the nurses being particularly praised for their attentiveness, care, and bedside manner, others have expressed concerns about the overall cleanliness of the hospital and the behavior of some staff members."
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