Services - Paterson Community Health Center
Nutritional Counseling • Paterson, NJ
Ratings by platform
- Vitals: individual provider ratings range generally between 3.3 and 4.5 out of 5 stars (11 providers listed with varying review counts)
- Charity Navigator: Four-Star (96% accountability and finance score) (N/A)
What patients say
Patients praise
- some patients appreciate the convenience of telemedicine and medication access
- some employees value the opportunity to provide community care and gain skills
- the organization maintains strong financial accountability and governance ratings from external charity evaluators
Common complaints
- reports of unprofessional staff and poor attitudes
- concerns regarding communication and management consistency
- patient frustration with service delays and access during periods of closure
- allegations of HIPAA violations from staff in employee reviews
- historical legal issues regarding billing for unlicensed services
In patients' words
"This clinic is absolutely horrible. The attitudes from the people who work in this clinic are disgusting. There is a language barrier with the doctors."
— Yelp review"I did telemedicine from here during the pandemic, but I constantly had to wait for callbacks or could not get through. It took so long. I’m very frustrated. Today is the last day I am coming here."
— Patient quote via NorthJersey.com"Overall, it was a challenging experience due to inconsistent management and lack of support, despite opportunities to gain valuable skills."
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