Behavioral Health Services
Mental Health • Paterson, NJ
Ratings by platform
- TherapyDB (St. Joseph's Health): 5.0/5 stars (5 verified reviews)
- Birdeye/TherapyDB/Google (Medallion Behavioral Health): 3.8 to 5.0/5 stars (3-6 reviews (varies by source))
- LocalityBiz (InSite/Paterson Counseling Center): Mixed (ranging from 1 to 5 stars) (Multiple user-submitted reviews)
What patients say
Patients praise
- Helpful and supportive staff members
- Clean and organized facilities
- Effective counseling and successful recovery support
- Professionalism and clear communication from specific providers
Common complaints
- Reports of medication mismanagement leading to emergency room visits
- Complaints regarding unhelpful or uncaring staff attitudes
- Issues with clinic rigidity, such as discharge policies after missed appointments
- Concerns about perceived focus on funding rather than patient-centered care
In patients' words
"The staff at Medallion Behavioral Health are warm and sensitive people who I feel cares a great deal about the population they serve. The place is very clean and there is a camaraderie and trust anongst the people that were present"
— Review of Medallion Behavioral Health (Birdeye)"the medications she puts her on sent her straight to the ER with a swollen tongue slurred speeched my daughter still has tingling sensation on her tongue"
— Review of InSite Paterson Psychiatric Care (LocalityBiz)"I never would've gotten clean without this place so I have nothing but positive things to say about this clinic and methadone treatment in general"
— Review of Paterson Counseling Center (LocalityBiz)More clinics in Paterson
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