Internal Medicine in Paterson, NJ - ProviderMatch - St. Joseph's Health
Internal Medicine • Paterson, NJ
Ratings by platform
- Birdeye: 2.5 out of 5 stars (15 reviews)
- US News & World Report: 2 out of 5 (N/A (patient experience score))
- BestProsInTown: Mixed ratings (no specific average provided) (311 reviews)
What patients say
Patients praise
- Nursing staff frequently praised for attentiveness and care
- Some patients express satisfaction with the compassion of medical professionals
- Positive reports regarding the efficiency of specific surgical and therapeutic interventions
Common complaints
- Reports of poor communication and inconsistent information from staff
- Concerns regarding long wait times in the emergency department
- Complaints about facility cleanliness and customer service quality
- General dissatisfaction with administrative or phone-based appointment scheduling experiences
In patients' words
"Extremely poor. No one seems to know anything, people of authority will give different answers to the same question. I’ve had multiple nurses ASK ME what my test is because they “never heard of it” and haven’t done on in the hospital in decades."
— Birdeye Review"While some have had a great experience, with the nurses being particularly praised for their attentiveness, care, and bedside manner, others have expressed concerns about the overall cleanliness of the hospital and the behavior of some staff members."
— BestProsInTown Review SummaryMore clinics in Paterson
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