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Family Medicine in Paterson, NJ - ProviderMatch - St. Joseph's Health logo

Family Medicine in Paterson, NJ - ProviderMatch - St. Joseph's Health

Family MedicinePaterson, NJ

★★★☆☆3.2/534 reviews across 2 platforms

Ratings by platform

  • Birdeye (West Paterson Family Medicine): 3.7/5 (19)
  • Birdeye (St. Joseph's Regional Medical Center Infirmary): 2.5/5 (15)
  • Healthgrades / BestProsInTown (St. Joseph's University Medical Center): 56% patients recommend (hospital-level data) (311 (hospital-level reviews))

What patients say

Patients praise

  • attentive and compassionate nursing staff
  • individual doctors noted for being knowledgeable and thorough
  • efficient surgical or specialized treatment experiences

Common complaints

  • rude or dismissive office staff
  • difficulties with appointment scheduling and communication
  • concerns about long wait times in the ER or office
  • perceptions of impersonal, assembly-line style care

In patients' words

"I have never seen someone so extremely rude in an office as if your need to be in the office was a huge inconvenience for her."

Patient review of West Paterson Family Medicine

"Extremely poor. No one seems to know anything, people of authority will give different answers to the same question."

Patient review of St. Joseph's Regional Medical Center Infirmary

"The staff from the intake counter to the doctor are ALL excellent at what they do! They are friendly, courteous, prompt, accurate and it shows that they truly care about the patient."

Patient review of St. Joseph Family Medical Care

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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