Imaging Center Locations | New Jersey Imaging Network - RadNet
Diagnostic Imaging • Passaic, NJ
Ratings by platform
- Better Business Bureau (BBB): Not BBB Accredited; 38 complaints filed (as of latest report) (38 complaints)
- PissedConsumer: 1.3 out of 5 stars (2 reviews)
- Birdeye (Cedar Knolls location): 4.8 out of 5 stars (1,444 reviews)
What patients say
Patients praise
- Professional and helpful technical staff
- Efficient, quick, and convenient service experiences
- Smooth online check-in processes
- Clean facilities
Common complaints
- Billing discrepancies and unexpected charges
- Difficulties with front desk staff and scheduling
- Long wait times despite appointments
- Lack of communication regarding out-of-pocket costs
In patients' words
"If I could give zero stars, I would. Price gouging, they lie about cost, you get there and the price doubles and there is an up-front co-pay."
— Better Business Bureau (BBB) user reviews"Even though I have insurance I have been billed the full AMT the 3 times I've gone. I have had arguments with the staff that are lazy, useless and could care less about their job that I have zero copay and insurance gets billed then I get bill from the insurance."
— PissedConsumer review"I have been going here for years and wouldn’t go anywhere else when I need a diagnostic test. ... Intake and registration is quick and easy, and they offer an online pre-registration option as well. Technician was professional and very efficient."
— Toprated Business review (Rutherford location)More clinics in Passaic
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