CareOne at Parsippany
Home Health Care • Parsippany–Troy Hills, NJ
Ratings by platform
- CMS (via nursinghomedatabase.com): 4 stars (CMS overall rating) (N/A (CMS metrics))
- Birdeye: 4.7 stars (402)
- SeniorCare.com: 3.7 / 5
What patients say
Patients praise
- Well-maintained, clean, and welcoming facility environment
- Some staff members described as professional, compassionate, and dedicated
- Good food variety and quality mentioned by some families
- Positive experiences with specific departments like activities and nursing care
Common complaints
- Staffing shortages and failure to meet state nurse-to-resident ratio requirements
- Delays in staff response to resident requests for assistance
- Lack of empathy or personalized attention reported in some reviews
- Documented regulatory deficiencies related to care plans and pharmaceutical services
In patients' words
"There's a handful of staff thats phenomenal thats why the facility gets two stars from me. I was on the phone with grandmother and she called for assistance to go to the bathroom and had to wait 9 mins for someone to come assist her."
— SeniorCare.com review"Care is good. Caring staff. Beautiful facility. Many outdoor sitting areas to enjoy.Well kept. Cleanliness is important. Food is very good. A good variety in ..."
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