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WVU Medicine Camden Clark Medical Center Announces New ENT ...

Ear, Nose, and Throat (ENT)Parkersburg, WV

★★★★☆4.0/565 reviews across 1 platforms

Ratings by platform

  • MedicalRecords.com: Average (varies by source/platform) (93 reviews (MedicalRecords.com))
  • US News & World Report (Dr. Mark C. Nenow): 4 out of 5 (65 reviews)
  • Leapfrog Group: 84% for overall hospital rating, 97% for facilities and staff (OAS CAHPS Survey)

What patients say

Patients praise

  • generally professional and friendly staff and nursing care
  • positive experiences reported for outpatient procedures and specific physician interactions
  • Dr. Mark C. Nenow receives positive patient ratings for ENT services
  • patients appreciate the availability of local specialty care services

Common complaints

  • reports of long wait times and delays in staff response
  • complaints regarding billing policies and practices
  • concerns about facility cleanliness and quality of care in certain departments
  • some patients report dissatisfaction with communication regarding medical conditions and procedures

In patients' words

"I really enjoyed the very professional and friendly manner of Dr. Koch and would never hesitate to recommend both he and the hospital to anyone needing services that you can provide."

Jim, via HospitalStats.org

"Very considerate, helpful, caring staff, nurses, and doctors. Knowledgeable and sanitary conditions. Exceeding patient care in our opinion. Cafeteria needs to improve. But everything else excellent."

MedicalRecords.com Review

"They never billed my secondary ins which would have paid this until i called 4/22/2019. They still refused to refund my money a disabled senior citizen on fixed income!"

Larry Allen, via MedicalRecords.com

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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